shipping & returns

 

shipping...i ordered, now what?

all of our wonderful products are created at the time you place your order... our craftspeople make them just for you. aside from being efficient, this is the most environmentally friendly way of doing business....no merchandise taking up space and sitting around using resources while waiting to get sold.

from placing your order to the finished product it will typically take 7-10 biz days. perfection takes time, and we want it perfect                                            all items are created in and ship from the US.                                                    shipping times will typically be in the 3-7 day range, but as with everything in life...there are always exceptions                                                                       having everything manufactured in the US allows us to get you your order with as much care and as quickly as possible

returns...like you'd ever want to

we know you'll love your moderndachshund purchase, but in the off chance that you receive your order and it is incorrect or damaged we will of course make it perfect. given the nature of our process....everything is created 'on demand' meaning at the time of purchase your order begins. therefore, we are unable to take returns unless there is a quality problem.

we guarantee to make it right, but in the off chance your item arrives damaged we will offer a replacement or refund and you can keep the original item.

just inspect your order upon arrival and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.